Terms and conditions for using The Nutsup website and purchasing our products.
Last updated: July 5, 2026 · View Privacy Policy
These Terms of Service ("Terms") govern your access to and use of the website thenutsup.com and related services operated by The Nutsup, a food manufacturing and retail business based in Firozpur, Punjab, India. By accessing our website, creating an account, or placing an order, you agree to be bound by these Terms and our Privacy Policy.
If you do not agree to these Terms, you must not use our website or services.
You must be at least 18 years of age and capable of entering into a legally binding contract under applicable Indian law to use our services or place orders. By using our website, you represent that you meet these requirements.
When you create an account, you agree to provide accurate, current, and complete information and to keep it updated. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.
We reserve the right to suspend or terminate accounts that violate these Terms, contain false information, or are used for fraudulent or abusive activity.
The Nutsup manufactures and sells food products including roasted groundnuts (mungfali), roasted chana, gajak, chikki, rewari, gur snacks, and related items. Product images and descriptions are provided for informational purposes. Natural variations in colour, size, or batch may occur due to the traditional manufacturing process.
All products are manufactured in our FSSAI-registered facility in Firozpur, Punjab. Ingredient and allergen information is displayed on product packaging. If you have food allergies or dietary restrictions, please review product details carefully before ordering.
We reserve the right to limit quantities, discontinue products, or refuse orders at our discretion, including where items are unavailable or pricing errors occur.
Placing an order constitutes an offer to purchase. We may accept or reject orders at our discretion. An order is confirmed only after successful payment processing and our order confirmation.
We deliver retail orders across India to serviceable pincodes. Estimated delivery timelines are indicative and may vary due to location, courier capacity, weather, or other factors beyond our control.
You are responsible for providing a complete and accurate delivery address and contact number. Risk of loss passes to you upon delivery to the address provided. For wholesale or bulk orders, delivery terms will be agreed separately at the time of order confirmation.
Because we sell perishable and food products, returns are accepted only in limited circumstances, such as damaged, defective, incorrect, or expired items received due to our error. Requests must be reported promptly with supporting details and, where possible, photographs.
Approved refunds will be processed to the original payment method within a reasonable timeframe. Cancellations before dispatch may be accepted subject to order status. Once an order has shipped, cancellation may not be possible.
For wholesale, bulk, or custom orders, separate commercial terms may apply as agreed in writing.
Wholesale, distributor, export, and bulk inquiries are subject to separate minimum order quantities, pricing, payment terms, and delivery arrangements. Information on our Wholesale & Bulk page is indicative only and does not constitute a binding offer until confirmed by us in writing.
By providing your email address or phone number, you consent to receive transactional communications related to your orders, account, inquiries, and customer support. We may also contact you via WhatsApp for service-related messages. Promotional messages, if any, will be sent in accordance with applicable law and your preferences.
You agree not to misuse our website or services. Prohibited conduct includes attempting unauthorised access, interfering with site operation, submitting false orders or reviews, scraping content without permission, infringing intellectual property rights, or using our services for unlawful purposes.
All content on this website — including trademarks, logos, product names, text, images, and design — is owned by or licensed to The Nutsup and protected by applicable intellectual property laws. You may not copy, reproduce, distribute, or exploit any content without our prior written consent.
Our website and services are provided on an "as is" and "as available" basis to the fullest extent permitted by law. We do not warrant uninterrupted or error-free operation of the website. Food products should be consumed before the expiry date and stored as directed on packaging.
To the maximum extent permitted by applicable law, The Nutsup shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the website or products. Our total liability for any claim relating to a specific order shall not exceed the amount paid by you for that order, except where liability cannot be excluded under applicable law.
You agree to indemnify and hold harmless The Nutsup, its owners, employees, and partners from claims, losses, or expenses arising from your violation of these Terms, misuse of the website, or infringement of third-party rights.
These Terms are governed by the laws of India. Any dispute arising out of or relating to these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts at Firozpur, Punjab, India, unless otherwise required by mandatory consumer protection law.
We may revise these Terms at any time by posting an updated version on this page. The "Last updated" date reflects the latest revision. Your continued use of the website after changes take effect constitutes acceptance of the revised Terms.
For questions about these Terms, orders, or our products, please contact:
The Nutsup — Bansan Wala Bazaar Road, Firozpur, Punjab – 152002, India
Email: info@thenutsup.com
Phone / WhatsApp: +91 91072 80006
Website: thenutsup.com
